Privacy Policy

OKIMAW NEMT INC

Last Updated: 1st June 2025
Address: 62 Cartier Crescent, Saskatoon, SK
Contact: +1 (306) 716-2471 | +1 (306) 249-9999
Emails: admin@okimaw.ca | info@okimaw.ca

1. Introduction

Okimaw NEMT (“we,” “our”) respects your privacy and is committed to protecting personal information collected during transportation services, in compliance with Canadian privacy laws (PIPEDA) and Indigenous data sovereignty principles.

2. Information We Collect

We collect only what is necessary:

  • Personal Details: Name, contact info, Nation/community affiliation (optional)

  • Health Data: Mobility needs, appointment types (for safe transport)

  • Location Data: Pickup/destination addresses

  • Payment Info: Band billing details or self-pay records

3. How We Use Your Information

  • Provide and coordinate transportation services

  • Ensure cultural safety (e.g., language preferences)

  • Process payments with bands/health partners

  • Improve services through anonymized feedback

4. Indigenous Data Sovereignty

  • Community Ownership: Data from reserve-based clients may be jointly managed with local First Nations/Métis governments.

  • Elder Protocols: Oral consent accepted where preferred over written forms.

5. Information Sharing

We never sell your data. Limited sharing occurs with:

  • Healthcare providers (for appointment verification)

  • Band offices (for sponsored rides)

  • Emergency services (if safety is at risk)

6. Security Measures

  • Encrypted digital records

  • Paper files stored in locked cabinets

  • Staff trained in confidentiality

7. Your Rights

  • Access/correct your personal records

  • Withdraw consent (except where legally required)

  • Request deletion of non-essential data

8. Contact Us

For privacy concerns or data requests:
📞 Phone: +1 (306) 716-2471 (Admin) | +1 (306) 249-9999 (Info)
📧 Email: admin@okimaw.ca (Formal requests) | info@okimaw.ca (General questions)

Mailing Address: 62 Cartier Crescent, Saskatoon, SK

9. Policy Updates

We will notify communities of changes through:

  • Website announcements

  • Posted notices in band offices

  • Direct calls to Elder clients